Good to know

We make hand-crocheted hair clips, bun pins (juda pins) and accessory sets. Every piece is made by Sakshi in India.

The design stays the same, but yarn colours and individual stitches can vary slightly. Each piece is crocheted by hand. Check the product details for materials and dimensions, or ask us before ordering if you need something specific.

No. You can check out as a guest. Signing in lets you save addresses and see orders in your account.

Follow the payment instructions shown on your order page after checkout. If UPI instructions are shown, scan the QR code or use the UPI app link on your phone, and check the amount and order number. We email you when payment has been confirmed.

Cash on delivery is not currently available.

Enter your code at checkout and choose Apply. Check the updated order total before placing your order. The checkout will explain if a code is expired, unavailable or does not apply to your bag.

Shipping is free within India on orders of ₹999 or more after discounts. Below that, shipping is ₹79. Making time and delivery time are separate.

Check each product page for its making and dispatch estimate. A made-to-order piece needs to be made before it is sent; courier delivery comes after dispatch. Contact us before ordering for a wedding, festival or other fixed date so we can confirm what is possible.

We email the courier details and tracking link when your order ships. You can also use the Track order page with your order number and the email address you used at checkout.

Contact us with your order number before the parcel is dispatched. Once it has shipped, we cannot change the delivery address.

Yes. Choose the gift option at checkout and add your message. Gift packing slips hide prices, and you can enter the recipient’s delivery address.

Contact us with your idea before ordering. We will confirm whether it is possible, along with any price and making time; a custom request is not confirmed until we have agreed the details.

Contact us as soon as possible with your order number. Unpaid orders can be cancelled. For a paid order, cancellation depends on whether making has begun and the conditions in our returns policy; please contact us to check rather than assuming cancellation is available.

We do not accept returns or exchanges for a change of mind under our current policy. If your piece arrives damaged, contact us within 48 hours with your order number and photos of the damage and packaging so we can review it and arrange a replacement or a full refund, whichever you prefer.

Follow the care instructions on your product page. Keep the piece away from water, heat and rough handling, and store it where the yarn will not snag. Reshape the crochet gently with your fingers if needed. Ask us before trying a cleaning method you are unsure about.

Check the audience tag and details on each product page; bun pins and clips are not all intended for the same age group. These accessories are not toys. Pieces with small parts such as beads or pearls are not suitable for children under 3.